Privacy Policy

At Touch Image Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Includes information you provide directly, such as your name, email address, phone number, and other contact details when you submit a form, subscribe to our newsletter, or inquire about our services.
  • Usage Data: Information about how you use our website, such as IP addresses, browser type, operating system, referring/exit pages, and clickstream data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze trends, administer the website, and improve user experience. You can control your cookie preferences through your browser settings.
2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Improve Our Services: We use your information to fulfill requests, provide customer support, and improve our services based on user feedback.
  • To Personalize Your Experience: Information helps us understand your preferences, allowing us to tailor our services and content to your needs.
  • To Communicate with You: We may use your contact information to respond to inquiries, send updates, and provide information about our services that may interest you.
  • For Marketing and Promotional Purposes: With your consent, we may send promotional materials and newsletters about new products, services, or special offers. You can unsubscribe at any time.
  • To Ensure Security and Prevent Fraud: We use information to detect and prevent unauthorised access, cyberattacks, and other suspicious activities.
3. Sharing Your Information

Touch Image Services does not sell, trade, or otherwise transfer your personal information to third parties except in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processing, customer support, and marketing services.
  • Compliance with Laws: We may disclose your information if required by law, such as to comply with legal obligations, respond to government requests, or protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring company. We will notify you of any such change and outline your choices regarding your information.
4. Data Security

We implement a range of security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no security system is impenetrable. We cannot guarantee the absolute security of your data but are committed to maintaining high standards for its protection.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You may request correction of any inaccurate or incomplete data.
  • Deletion: Under certain circumstances, you have the right to request the deletion of your personal data.
  • Objection to Processing: You have the right to object to the processing of your data in some cases, such as for marketing purposes.
  • Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@touchimage.com. We may require proof of identity before responding to requests.

6. Cookies Policy

We use cookies to improve your browsing experience on our website. Cookies are small data files stored on your device when you visit certain websites. We use cookies to:

  • Analyze and Improve Functionality: Cookies help us understand how visitors interact with our site, allowing us to enhance user experience.
  • Personalize Content: Cookies store information about your preferences and allow us to tailor content and advertisements to your interests.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your settings to decline cookies if you prefer. Please note that disabling cookies may impact the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage users to read the privacy policies of each site they visit.

8. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us, and we will take steps to delete that information promptly.

9. Updates to Our Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or your personal data, please contact us:

  • Email: info@touchimageservices.com